Institutional Support

Something not functioning properly? We're ready to fix it.
Please complete our Institutional Support Form

Or, call...

LIVE Technical Support: 1-888-242-5536

Mon - Fri, 8 am to 6 pm, Central Standard Time

For Institutional Service: 1-888-525-4198

Mon - Fri, 9 am to 6 pm, Central Standard Time
For Curriculum adjustments, Roster changes, etc.


Institutional issues include: Installation or login problems, browser or usabilty issues, scoring, reporting, and other functional issues. For Content issues, please see our content support pages.



Need more help? We're here for you.

Should you have an issue after normal business hours, please Email our Institutional Support Department with your issue and any preferred contact information. Our staff will tend to your questions or requests quickly.