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CME and Preparatory ProductsProgramsWeb ProductsReviewsTech SupportFrequently Asked Questions


Need help? We're here for you.


Our support technicians are ready to help you get the most out of your Challenger purchase. Please assist our technicians in resolving your issue by noting the basic hardware and software you are using.

We will need the following information in order to assist you:

 The Challenger software product title.

 The CD-ROM disc release date: The release date of the software is located on the left-hand side of the CD-ROM disc's label and is displayed as a Month, Day, and Year.

 Windows Operating System Version:
Windows '98, '98SE, Me, NT 4.0, Windows 2000 Professional, Windows XP Home Edition, Windows XP Professional, Windows XP MCE, and Windows Vista.
See Technical FAQs Page for Diagnostic Tips...

 HTML browser, browser version number and Java version numbers.
See Technical FAQs Page for Diagnostic Tips...

 A description of the problem and any error messages and codes, which were displayed by the Windows operating system.

Technical Support Business Hours:
Monday - Friday (Excluding Holidays)
8:00am - 6:00pm Central Time (USA)
(888) 242-5536 (Toll-Free) or
(901) 762-8449

Or email our support team at techsupport@chall.com

Email Support

We are committed to your satisfaction.

"I will definitely recommend Challenger Corporation to my colleagues. Your technical and customer support was excellent, despite my technical problems. The format of your product is easy to use as well as quite educational."

- Richard Canlas, MD

"The user support is indeed very supportive and patient."

- Higinio M. Nidea, MD & Zenada A. Nidea, MD



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Visit Challenger online or call 1-800-676-0822

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